If you're having trouble signing in to your Sling TV account, make sure you're entering the email address you used when signing up for Sling TV.
If you forgot your password, click here to reset it by email.
Enter your Sling TV account email address, then press SUBMIT. You'll receive an email with a link and instructions to reset your password.
Note: This email can take up to 15 minutes to arrive.
If you don’t receive the password reset email, double-check that your email was entered correctly and request the reset again
Still not receiving the email? Check your junk mail folder and any spam filters to make sure the email isn’t being sent elsewhere. Additionally, try adding firstname.lastname@example.org to your email contacts
If you received the password reset email, and the link is taking you to your My Account page and asking for your current password before setting up new login details, select Sign Out, then request the password reset again
If you receive the password reset email and attempt to change your password but nothing happens, from the same device, close all browser tabs, then visit sling.com/signout. From there, return to the email and select the Reset Password link, and attempt to change your password again.
For help with additional login issues, please see below:
I received the email, but it's asking me for my current password
If clicking the link in the password reset email takes you directly to your My Account page, it means you're still signed in to your account, and you won't be able to reset your password without knowing your current password.
To get around this, instead of selecting Change Password, select Sign Out in the top corner of the page, then request the password reset again.
If you're on a smartphone or tablet, tap the three horizontal lines in the top corner of the screen to find the option to sign out.
I forgot my Sling TV email address, what can I do?
If you're signed in to the Sling TV app on a device, you can find the email address attached to your account by selecting Settings, then Account from the Sling TV app menu.
If you're unable to locate your email address this way, or you believe you may have entered your email address incorrectly at signup, select Forgot your username/email? from the sign in screen here.
Enter your first and last name as well as the last 4 digits of the card on file with your Sling account. You'll then be asked to complete a captcha verification.
If you're unable to verify your identity or complete the captcha verification, you'll be prompted to contact us to retrieve your username.
I'm locked out of my account, what can I do?
For security reasons, after five unsuccessful attempts are made to sign in to your account, it will be locked for three hours. Resetting your password will allow you to unlock your account. Click here to reset your password. As with above, make sure you're signed out of your account on sling.com.
I remember my password, but I need to update it
If you have your Sling TV login details and just need to update your password, click here for instructions.